Business Notes

The Wireless Experience, Founded in Stafford, Named One of Best Workplaces in Retail

By MARIA SCANDALE | Nov 22, 2017

The Wireless Experience, whose national headquarters building is under construction on Route 9 North in Manahawkin, is proud to announce it has been named one of the Best Workplaces in Retail by the research and consulting firm Great Place to Work and Fortune magazine. The Wireless Experience was named as a 2017 Best Small & Medium Workplace. The company claimed the #9 spot on the list.

The Best Workplaces in Retail is one of a series of rankings by Great Place to Work and Fortune based on employee feedback from Great Place to Work-certified organizations.

Great Place to Work recognizes outstanding workplace cultures and produces the annual Fortune “100 Best Companies to Work For” and Great Place to Work Best Workplaces lists for millennials, women, diversity, small and medium companies, industries and, internationally, countries and regions.

The Wireless Experience was established in 1997 in Stafford Township. The wireless solution and home automation AT&T retailer has grown to more than 80 locations in New Jersey, Pennsylvania, Maryland and Massachusetts.

The current headquarters are in Toms River. The Manahawkin site that was chosen for the new headquarters is located at 509 North Main St. (Route 9).

“We built our brand on the core values of trust, integrity, community and loyalty,” said Brian Wainwright, president and CEO of The Wireless Experience. “Our mission has always been to introduce new technology that enhances the lives of our customers while also setting the industry standard for customer service, and that begins by establishing a great workplace culture.”

The ranking considered survey responses from 38,000 employees in the sector, taking into account more than 50 factors that shape their experience at work.

Through its culture consulting services, Great Place to Work helps clients create workplaces that outpace peers on key business metrics such as revenue growth, profitability, retention and stock performance.

Upon announcement of the “Best Places” designation, Matt Mott, human resources for The Wireless Experience, said, “We are building a credible reputation for solution-based leadership, providing the highest levels of customer service, and creating an environment where our employees can thrive both personally and professionally. We are positioned for continued success due to the exceptional quality of our team.”

Ground was broken for the Manahawkin-based new headquarters Aug. 29, 2016. When completed, the location will oversee mobility products and services for its growing Northeast portfolio, including phone/mobile device sales and service plans.

Wainwright had said when the groundbreaking took place, “Though we have grown far beyond the region, Stafford and the surrounding area is still home to me. I started my business here, and felt it appropriate to continue our growth right here where we first set down roots two decades ago.”

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